Remove Civia App Rogueware [Potentially Unwanted Program]
Learn more information about Civia App
Civia App is definitely regarded as an annoying Rogueware and PUP [Potentially Unwanted Program]. Most of users have no idea how this notorious thing invaded into the system. But when users receive endless popups from browsers including Mozilla Firefox, Google Chrome and Internet Explorer, the Civia App has successfully settled down in the system. This malicious adware can not only attack your browsers, but also mess up your system, therefore, users need to remove it as soon as possible before it poses more harmfulness to the targeted computer.
Civia App is supported by an ads provided platform, users may receive endless ads and sponsored links on the screen. Are those ads and sponsored links safe? Of course not, if you click on it, there are varieties of things on the search result. It is not suggested to click on those links, especially free software. Because there are many unknown malware and infections bundled in. If you have already been attacked by Civia App, and installed other malicious software in the background, you need to get rid of this virus from your computer without any hesitation.
How to Remove Civia App? (Windows + Mac OS)
Section A – Civia App Removal Steps For Windows OS
(NOTE – Please bookmark this page first, because some steps will require you to restart your web browser or computer.)
Step 1. End suspicous process run by malware.
1. Hit Ctrl + Shift + Esc keys at the same time to open Windows Task Manager:
2. Find malicious process related with Civia App or malware, and then right-click on it and click End Process or End Task.
Step 2. Uninstall malicious programs from Windows.
Press “Win + R ” keys together to open the Run screen;
Type control panel in the Run window and click OK button;
In Control Panel, click Uninstall a program under Programs;
Look for malicious app related with Civia App; Right-click on the malicious program and click Uninstall.
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Many malware may re-install themselves multiple times if you don’t delete thier core files. To get rid of Civia App completely, we recommend downloading SpyHunter Aniti-malware to scan entire system and delete all malicious files. Download SpyHunter For Windows (Free Trial) *OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy. |
Step 3. Delete extension installed by Civia App and related malware.
Chrome
On Chrome
Click the Chrome menu button >> Click Tools >> Select Extensions:
Find extension that may be related with Civia App or potential threat >> Click the trash can icon to delete them.
Microsoft Edge
On Microsoft Edge
Start Edge: Click the More (…) button ahe tog right corner and click Extensions:
Select the extensions you want to remove and click Remove:
Firefox
On Firefox
Click the menu button and choose Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Extensions panel >> find extension that may be related with Civia App or potential threat >> Click Remove button.
IE
On Internet Explorer
Open the IE, click the Tools button , and then click Manage add-ons.
Choose Toolbars and Extensions on left side of the window >> Find extension that may be related with Civia App or potential threat>> Click Disable button
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Malicious extensions may re-install itself on web browser if you don’t delete core files of Civia App and related malware. To get rid of Civia App completely, we recommend downloading SpyHunter Aniti-malware to scan entire system and delete all malicious files. Download SpyHunter For Windows (Free Trial) *OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy. |
Step 4. Remove malicious files created by malware.
1. Hit Windows + R keys at the same time to open Run window and input a regedit and click OK:
2. In the Registry Editor, hit Windows key + F key together to open Find window → Enter virus name → Press Enter key to start search.
3. When the search is completed, right click the folders related with Civia App and click Delete button:
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Please Read This Before You Remove Registry Files PLEASE Be Carefully, Do Not Delete Healthy Registry Entries, Or Your Computer May Be Damaged. If you are not able to determine which regsitry files are malicious, we recommend downloading SpyHunter Anti-malware to scan entire system and find out all malicious files. It can avoid mistakes and may reduce the cleanup time from hours to minutes. Download SpyHunter For Windows (Free Trial) *OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy. |
Step 5. Reset Web Browsers to remove Hijackers Brought by Civia App.
Chrome
Reset Chrome:
- Click the Chrome menu button, represented by three horizontal lines;
- Click Settings when the drop-down menu appears;
- In the Settings screen, scroll to the bottom of the page and click on the “Advanced” link;
- Click on the “Reset settings to their original defaults” button.
- A confirmation dialog appears, click on the “Reset Settings” button.
Edge
Reset Microsoft Edge:
- Click on Microsoft Edge’s main menu button, represented by three horizontal dots;
- Click on “Settings“ button when the drop-down menu appears;
- Click on “Reset Settings”On the left side of the window;
- Click on “Restore settings to their default values”
- Click on the “Reset” button in the new confirmation window that opens.
Firefox
Reset Firefox:
- Click the menu button of firefox, represented by three horizontal lines;
- Click on “Help“ button when the drop-down menu appears;
- Click on “Troubleshooting Information“ from the Help menu;
- Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
- Click on the “Refresh Firefox” button in the new confirmation window that opens.
IE
Reset IE :
- Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.
- Now select the “Advanced” tab, then click on the “Reset” button
- In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.
NOTE – If the steps above doesn’t help, please rescan entire infected PC with Spyhunter anti-malware and let it help you fix all problems.
Section B – Civia App Removal Steps For Mac OS
Step 1 – Remove nasty extension and browser hijacker related with Civia App or malware.
Chrome
– Click the setting button “≡” at the top right of the browser window, choose “More Tools” and choose “Extensions“.
– Click the “trash can icon” button to remove extension related with Civia App or malware:
Safari
Safari:
– Choose Safari > Preferences
– On the ‘Extensions’ tab, find out the extension related with adware or hijacker and click Uninstall or Disable
Firefox
Mozilla Firefox:
– Click the settings button (three horizontal bars) in the top-right corner and then select ‘Add-ons’.
– Click “Extensions” tab under Add-on Manager page to view the extensions.
– Find the suspicious add-on you want to disable and click its “Disable” button.
– If you want to delete an extension entirely, click “Remove.”
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Malicious browser extensions hijack your Google Search and redirect you to unwanted websites. To get rid of related search hijacker, you need to delete core files of Civia App and related malware. We recommend downloading SpyHunter Mac Antimalware to remove all malicious apps and hijacker for you. This may save you hours and ensure you don’t make mistakes that harm your system Download SpyHunter For Mac (Free Trial) *OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy. |
Step 2 – Uninstall harmful Apps related with malware
– Open Finder at the Dock
– Select Applications and find out suspicious apps related with Civia App , then right click on the app and click Move to Trash:
– Right click on Trash icon to select Empty Trash
Step 3 – Remove malicious files generated by Civia App or malware from your Mac
Malware geneates lots of malicious files and folders on infected Mac, to avoid Civia App reinstalling itself, you need to find out and remove all malicious files:
1. Click the Finder icon from the menu bar >> choose “Go” then click on “Go to Folder“:
2. In the Go to Folder… bar, type “/Library/LaunchAgents” and click Go:
3. In LaunchAgents folder, search for any recently-added suspicious files and move them to the Trash.
Here are some examples of files generated by malware:
“installmac.AppRemoval.plist”, “com.genieo.completer.download.plist” “com.genieoinnovation.macextension.plist” “com.genieo.engine.plist” “com.adobe.fpsaud.plist” , “myppes.download.plist”, “mykotlerino.ltvbit.plist”
4.Repeat the process on the following folders:
~/Library/LaunchAgents
/Library/Application Support
/Library/LaunchDaemons
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Many malware may re-install themselves multiple times if you don’t delete thier core files. To find and remove all malicious files , We recommend downloading SpyHunter Mac Antimalware to scan your Mac. This may save you hours and ensure you don’t make mistakes that harm your system Download SpyHunter For Mac (Free Trial) *OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy. |
Step 4 – Download SpyHunter Antimalware For Mac to Scan For Malicious Apps and Files.
Lots of Malware keep generating malicious files on infected computer deeply, thus it’s quite difficult for common computer users to find out and remove all harmful items related with Civia App. Meanwhile, there will be possibility that users remove core system files by mistake and then the entire computer will be harmed seriously.
To avoid the risks, We recommend all users downloading SpyHunter Antimalware For Mac, a professional automatic malware removal tool which keeps your Mac away from virus and malware attack and avoid online spam and phishing websites and protect your privacy and files well.
1. Click Download button here to download SpyHunter For Mac:
Download SpyHunter For Mac (Free Trial)
(*OFFER – The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac. Check Terms & Conditions of SpyHunter Free Trial , EULA and Privacy/Cookie Policy.)
2. Double-click SpyHunter-1.2-15-7043-Installer.dmg to install Spyhunter For Mac:
3. Once SpyHunter For Mac is installed, run a scan and register its full version to remove all malicious objects on your Mac.
4. In case Civia App is still infecting your Mac, Submit a Support Ticket and the support agent will conact to help you.
